Service and Support

WTS is committed to helping customers with their materials testing needs. Whether your goal is to extend the life of your investment, reduce cost of ownership, minimize downtime, improve staff skills, improve test accuracy, shorten test duration, or accelerate time to market, we have the necessary resources, equipment and technicians to work with you Collaborate to achieve your goals.

At the core of our mission is an unwavering commitment to providing exceptional customized support and building partnerships that put your needs first.

Manufacturing Process

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WTS has a comprehensive production process with high quality control to provide you satisfactoty products.

Calibration

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We provide professional, traceable calibration for static and dynamic testing machines, pendulum impact testers, hardness testers, and other testing machines. In addition to our own WTS materials testing machines and instruments, we can also calibrate testing machines made by other manufacturers.

 

Materials and Parts

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WTS offers state-of-the-art and highly versatile testing laboratories for contract and project-related testing to meet the needs of all industries, such as automotive, medical, and many others, and accommodate all types of materials, including metals, plastics, rubber, or composites.

After-sale Service

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With professional team, WTS offers our customers attentive after-sales service through different ways to ensure delivery, handover, installation and usage.

 

Hotline and Customer Support

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A problem with your testing system must be resolved quickly to save time and money. Our Hotline is specifically set up to quickly and competently answer questions relating to your testing machines or testing software malfunctions.

Maintenance and Inspection

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WTS performs preventive, scheduled maintenance and inspections to ensure your materials testing machines and instruments are operating properly and reliably. Minimize idle time and predictable maintenance costs, and extend the life of your test system.

Consultation and Application Technology

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We advise you on individual testing requirements and support you in the selection of the right testing system. Let our technical consultants provide you with expert consultation or visit us at our fully equipment factory.